Absolutely horrible. The only practitioner there right now never looks up from his computer (seriously did not make eye contact once during entire appointment). Doesn't listen. Mumbles and looks annoyed when asked to repeat. My pharmacist commented "They're very difficult to work with. We can never get a hold of a live person there". The first time I had a bad experience I thought maybe it was an off day but after interacting with them a few times I'm officially done -- off to look for a new provider.
Two of my Doctors left this practice to go elsewhere.....there has been no MD on staff since Dr. Hoyte left last Summer. The office and nursing staff are wonderful but for Heaven's sake, please hire a Physician or two....I've had to find a Doctor elsewhere.
The nurses are wonderful.
No follow up, and not helpful with special needs child,
Constantly had my primary care physician change, within months it would be a new person as their turn over rate is kind of insane. I had to have my insurance resubmit several claims as it submitted as a specialist for some reason and they recharged me my copay three times. When I called to straighten it out, the financial person refused to go through records and show that I did not in fact owe them 60 dollars, she said you have the money, just pay it and hung up on me. I am hoping they get audited and it will wipe, because they refuse to work with me. I stupidly paid in cash, so there is no record of it, and was young and stupid and threw away my record of payment.
Brattleboro Primary Care is a US Doctor based in Brattleboro, Vermont. Brattleboro Primary Care is located at 21 Belmont Ave, Brattleboro, VT 05301, USA.
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